From conception to maturity..
The goal of SGR Lifecycle is to support its clients by providing ad hoc solutions that are adequate in all stages and especially in the key moments of the lifecycle of the product under review.

The goal of SGR Lifecycle is to support its clients by providing ad hoc solutions that are adequate in all stages and especially in the key moments of the lifecycle of the product under review.
With SGR Lifecycle you will find all the most effective market research methods
and techniques (both offline and online) applied to the healthcare sector
that will satisfy all your quantitative needs and provide insight in terms of quality requirements.
We are always at the cutting edge when it comes to choosing the most innovative techniques available.
A competitive context in which to plan ahead: Contest
Behaviour/actions: Behaviour
Achievable: Actionable
If you are in a mature market, a buzzing market or a depressed market, an ABC Group offers the chance
to come up with a distinctive feature for your product, explore and prepare all the arguments
that can be used for communication actions, predict future scenarios,
identify unmet needs, explore the “beyond the pill” dimension and come up with actionable initiatives and projects.
Produce a ‘concrete’ document in order to provide a project with a sound structure.
Taking a stance and being able to back it up.
Reaching a consensus in a win-win situation.
“The simplest of truths is so complex that no formula can express it,
and it requires the global context of a person and a life in order to be expressed“
Nicolás Gómez Dávila
This is an exploratory method used to study a phenomenon without a mediator or an interpreter, observing the phenomenon directly,
in its own context, making it possible to uncover unexpected or counterintuitive data.
When it is important to observe, or to directly experience, the context in which the patient gives a certain meaning to his/her condition.
When research is focused not only on the product, but also on everything surrounding it.
When it is important to consider aspects relating to the nonverbal and paraverbal spheres (body language, tone, proxemics, etc.)
A desire to uncover unexpressed needs, experiences, difficulties and obstacles in the doctor-patient relationship and in the life of the patient.
The richness and complexity of the phenomenon can be captured and kept by taking videos and photographs that can highlight the experience.
An extremely flexible virtual discussion tool, perfect for developing
ad hoc researches with a number of participants (healthcare professionals, patients or caregivers)
and meeting specific requests relating to your company or your products, in the different stages of their lifecycle.
Central role of respondents in the process for the company’s construction of value: participants share knowledge and views, fully engaging in the discussion, while the absence of face-to-face discussions helps to bring walls down and facilitate discussion dynamics.
Possibility of calibrating and adapting moderation based on the key learnings and “hot topics” that have emerged just a few hours previously.
Possibility of capturing your target, making him/them protagonists, and observing all forum activities: you may intervene, by means of the moderator, proposing new topics and/or further areas for exploration.
Possibility of directly stimulating respondents, obtaining immediate feedback, but also of receiving pondered replies, thanks to flexible response times and dialogue on challenging or delicate topics.
An approach designed to outline and identify segments making up the reference target,
describing and profiling them according to their socio-demographic characteristics.
– Building a good relationship between the Doctor and the Brand
– We are not selling the product to a faceless customer
– We are selling the product to a customer we know well
Strengthening and rooting ties with one’s stakeholders, customising one’s offer.
Understanding how doctors segment their patients into uniform categories.
Developing targeted actions and communications, partly with a view to reinforcing or modifying the behaviour of HCPs to specific patient segments.
Sales data say a lot about a medicine and its performance, but Pharmatracking
is a tool that can obtain much more information,
giving you accurate data on who is prescribing what, when and with what instructions.
We select an ad hoc panel of retail pharmacists and monitor medicine sales in the respective therapeutic area, so as to have a clear idea of the daily trends of the medicine and its competitors.
When we want to understand the source of business and the weight of prescriptions depending on the reimbursement of the medicine.
When we want to compare the split between prescribers and investments, giving priorities to investments.
When we want to understand the role of the pharmacist and the type of pharmacy.
When we want to understand the patients’ profile and their demographic characteristics, and obtain information on the number of new / old patients.
Useful for evaluating dynamics between customers and the pharmacist from the patient’s point of view.
In what way does the pharmacist influence, or attempt to influence, patients’ choices?
Mystery Shoppers are usually activated all over Italy with a view to going to a certain number of Pharmacies, if possible to observe the layout of products for the symptoms of a given pathology, and to ask the pharmacist for a specific product for a given problem.
To test the pharmacist’s reaction to different requests from the customer: change of brand? What do they suggest in response to a general request? Do they go for a specific medicine? All of this information will be recorded at the end of the visit by the MS on an ad hoc form.
What is the impact of communication activities on your brand equity?
For the Snapshot we create a panel ranging from 30 to 100 doctors. For one month they will have the task of taking note of all the marketing messages they receive: brochures, ads, articles and presentations regarding a particular product or brand.
To create a detailed picture of the information received by doctors and how such information influences their day-to-day decisions.
If it is used for a relatively long time, the Snapshot can measure the effectiveness of marketing communications. This process can look beyond the volume of messages received by doctors, and explore in greater depth the actual impact of a campaign on brand equity.
“Not everything that counts can be counted,
and not everything that can be counted counts“
Albert Einstein
A tool that is part of ‘netnography’ theory,
applying the principles of ethnographic observation to online social networks.
Census and selection of leading websites, social networks, forums and patient communities
(e.g. patientslikeme, Facebook groups, Instagram, Twitter, forums of patients’ associations),
continuous monitoring and analysis of communication.
– This is NOT a simple gathering of data (words) that provide meaning on their own.
– It is a semantic, syntactic and pragmatic analysis of communication.
A web content search software that is highly ‘settable’ for the cognitive aims of the research.
Measures five levels of content “sentiment”, gauging its worth, identifying thematic clusters that point to a certain sentiment.
– The definition of search criteria is a qualitative process shared with the client
– Content collection and output is automated, in accordance with fixed criteria
– The interpretation of data and production and assessment and development of results is qualitative
Via C. Pascarella, 46 - 00153 Roma
Viale Tunisia 13, 20124 Milano
Telefono: +39 06 5810366 - +39 02 39546952
Fax: +39 06 5895834
E-mail: pg.rossi@lifecycle.it